Be Our Guest: Perfecting The Art of Customer Service (the Disney Institute Leadership Series)

Be Our Guest: Perfecting the Art of Customer Service, Revised and Updated Edition  eBooks & eLearning

Posted by interes at Oct. 29, 2019
Be Our Guest: Perfecting the Art of Customer Service, Revised and Updated Edition

Be Our Guest: Perfecting the Art of Customer Service, Revised and Updated Edition (Disney Institute Book, A) by The Disney Institute and Theodore Kinni
English | 2011 | ISBN: 1423145844 | 224 pages | EPUB | 1,1 MB

Be Our Guest: Perfecting the Art of Customer Service [Audiobook]  eBooks & eLearning

Posted by tarantoga at Dec. 23, 2017
Be Our Guest: Perfecting the Art of Customer Service [Audiobook]

The Disney Institute,‎ Theodore Kinni,‎ Barry Abrams (Narrator), "Be Our Guest: Perfecting the Art of Customer Service"
ASIN: B00WXS601U, ISBN: 1494562332 | 2015 | MP3@64 kbps | ~05:26:00 | 154 MB
«Art of Customer Service: The Ultimate Guide on How to Maintain Customer Relations, Discover the Best Customer Service A

«Art of Customer Service: The Ultimate Guide on How to Maintain Customer Relations, Discover the Best Customer Service Approaches That Could Help Retain Customers For Life» by Eddy Merrick
English | MP3@192 kbps | 50 min | 69.5 MB

Essentials Steps of Enhancing Guest Services |All Industries  eBooks & eLearning

Posted by Sigha at Oct. 5, 2020
Essentials Steps of Enhancing Guest Services |All Industries

Essentials Steps of Enhancing Guest Services |All Industries
Video: .mp4 (1280x720, 30 fps(r)) | Audio: aac, 48000 Hz, 2ch | Size: 551 MB
Genre: eLearning Video | Duration: 15 lectures (1 hour, 20 mins) | Language: English

Step by Step Approach in providing unbelievable services, Universal Principals for all customer facing industries
The Experience: The 5 Principles of Disney Service and Relationship Excellence (repost)

Bruce Loeffler, Brian Church, "The Experience: The 5 Principles of Disney Service and Relationship Excellence"
English | ISBN: 1119028655 | 2015 | 304 pages | PDF | 6 MB

The Art of Strategic Leadership and Management (The Strategic Series)  eBooks & eLearning

Posted by TiranaDok at Feb. 22, 2024
The Art of Strategic Leadership and Management (The Strategic Series)

The Art of Strategic Leadership and Management (The Strategic Series) by Kimberly Hodge
English | July 27, 2023 | ISBN: N/A | ASIN: B0CD33YTLS | 101 pages | EPUB | 0.53 Mb

Phil Szostak, "The Art of Star Wars: The Mandalorian (Season One)"  eBooks & eLearning

Posted by TimMa at Feb. 26, 2021
Phil Szostak, "The Art of Star Wars: The Mandalorian (Season One)"

Phil Szostak, "The Art of Star Wars: The Mandalorian (Season One)"
2020 | ISBN: 141974870X | English | PDF | 256 pages | 196.8 MB

This official behind-the-scenes companion to the Disney+ Star Wars series The Mandalorian features exclusive concept art, character and costume sketches, and vehicle and creature designs. …
Service Design for Business: A Practical Guide to Optimizing the Customer Experience

Ben Reason, "Service Design for Business: A Practical Guide to Optimizing the Customer Experience"
English | ISBN: 1118988922 | 2015 | 208 pages | EPUB | 5 MB

Sell Like A Spy: The Art of Persuasion from the World of Espionage  eBooks & eLearning

Posted by Free butterfly at Nov. 18, 2024
Sell Like A Spy: The Art of Persuasion from the World of Espionage

Sell Like A Spy: The Art of Persuasion from the World of Espionage by Jeremy Hurewitz
English | August 27, 2024 | ISBN: 1635769930 | 232 pages | PDF | 1.68 Mb
The Art of Likability: Opening the Doors to Better Networking, Sales, Leadership & Management

The Art of Likability: Opening the Doors to Better Networking, Sales, Leadership & Management
Video: .mp4 (1280x720, 30 fps(r)) | Audio: aac, 48000 Hz, 2ch | Size: 301MB
Genre: eLearning Video | Duration: 40mins | SRT/VTT | Language: English

It is important to know that success does not simply depend on a person’s skill level. It also has a great deal to do with how others feel about that person. Being unlikable can be harmful to one’s career just as being likable can open many doors to opportunity. Dale Carnegie (developer of famous courses in self-improvement, salesmanship, corporate training, public speaking, and interpersonal skills) was a pioneer in identifying what is necessary to “win friends and influence people.” In this course section, you will learn Dale Carnegie’s six principles of likability.