Counselling Skills in Everyday Life By Kathryn Geldard, David Geldard
English | PDF | 2003 | 218 Pages | ISBN : 1403903131 | 2.5 MB
Most of us find ourselves listening to other people's problems at some time or another - either our friends' or, in the course of our work, patients, pupils, clients, colleagues. This book, written clearly in user friendly language, takes the reader step by step through a range of skills to help them become a better listener, communicator and helper in their everyday lives, progressing from inviting the person to talk to ending a helping conversation.