Getting Past No: Negotiating in Difficult Situations by William Ury
English | April 17th, 2007 | ISBN: 0553371312 | 208 Pages | EPUB | 1.17 MB
We all want to get to yes, but what happens when the other person keeps saying no? How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker? In Getting Past No, William Ury of Harvard Law School’s Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners.