Customer Journey

Customer Experience Management - Customer Journey Mapping  eBooks & eLearning

Posted by Sigha at Nov. 27, 2022
Customer Experience Management - Customer Journey Mapping

Customer Experience Management - Customer Journey Mapping
Last updated 3/2022
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 1.75 GB | Duration: 5h 51m

Lean how to create an actionable customer journey map and transform your customer experience.

Customer Journey Map - Guest Experience Enhancement Tool  eBooks & eLearning

Posted by lucky_aut at March 19, 2021
Customer Journey Map - Guest Experience Enhancement Tool

Customer Journey Map - Guest Experience Enhancement Tool
Duration: 1h 25m | .MP4 1280x720, 30 fps(r) | AAC, 44100 Hz, 2ch | 1.73 GB
Genre: eLearning | Language: English

How mapping customer journey helps enhance experience | key touch points in journey | learn from experts

Introduction to Customer Journey Mapping for SMEs  eBooks & eLearning

Posted by Sigha at Nov. 20, 2019
Introduction to Customer Journey Mapping for SMEs

Introduction to Customer Journey Mapping for SMEs
Video: .mp4 (1280x720, 30 fps(r)) | Audio: aac, 48000 Hz, 2ch | Size: 943 MB
Genre: eLearning Video | Duration: 42 mins | Language: English

How to unpack and deliver on the customer needs the way they expect as they move through the buying life-cycle.

Design Thinking : Customer Journey Mapping  eBooks & eLearning

Posted by lucky_aut at July 13, 2020
Design Thinking : Customer Journey Mapping

Design Thinking : Customer Journey Mapping
Duration: 01:03:38 | .MP4 1280x720, 30 fps(r) | AAC, 44100 Hz, 2ch | 643 MB
Genre: eLearning | Language: English

Sure shot way to delight customers, improve customer experience & become profitable
Video Marketing for Marketers: Building Trust, Engagement, and Conversion on the Customer Journey

Video Marketing for Marketers: Building Trust, Engagement, and Conversion on the Customer Journey by Adrian Sandmeier
English | December 3rd, 2019 | ISBN: 1544505922 | 254 pages | EPUB | 3.27 MB

If you're looking to build trust with your customers, the best way to do so is with video marketing. The statistics back this up: 90 percent of customers say video helps them make buying decisions, 64 percent say they're more likely to buy after seeing a video, and video marketers get 66 percent more qualified leads per year. However, you can't capitalize on these benefits if you don't know how to get started with video marketing.

Sales Narratives and the Customer Journey  eBooks & eLearning

Posted by lucky_aut at Sept. 28, 2022
Sales Narratives and the Customer Journey

Sales Narratives and the Customer Journey
Duration: 27m | .MP4 1280x720, 30 fps(r) | AAC, 48000 Hz, 2ch | 334 MB
Genre: eLearning | Language: English

Artificial Intelligence along the Customer Journey: A Customer Experience Perspective  eBooks & eLearning

Posted by AvaxGenius at Dec. 21, 2023
Artificial Intelligence along the Customer Journey: A Customer Experience Perspective

Artificial Intelligence along the Customer Journey: A Customer Experience Perspective by Ada Maria Barone , Emanuela Stagno
English | PDF EPUB (True) | 2023 | 132 Pages | ISBN : 3031487915 | 3.9 MB

The development of several AI solutions has revolutionized the way in which consumers behave. Serving as a guide to the role that AI plays on different aspects of consumers’ life, this book provides a comprehensive understanding of the main artificial intelligence (AI) solutions available in the market. In particular, the authors adopt a customer experience approach to investigate how different AI technologies play a role at different stages of the customer journey (e.g., from pre-purchase to post-purchase decisions).

Customer Success Foundations: Customer Journey Mapping  eBooks & eLearning

Posted by ELK1nG at March 29, 2023
Customer Success Foundations: Customer Journey Mapping

Customer Success Foundations: Customer Journey Mapping
Published 3/2023
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 712.14 MB | Duration: 0h 49m

A Key Tool for Exceeding Expectations and Driving Revenue Growth

Business Club: Strategy, Customer, And Customer Journey  eBooks & eLearning

Posted by ELK1nG at Sept. 12, 2022
Business Club: Strategy, Customer, And Customer Journey

Business Club: Strategy, Customer, And Customer Journey
Published 9/2022
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 856.96 MB | Duration: 0h 38m

Create your success strategy, discover your ideal client, and make it easy for them to buy from you

The Agile Brand Guide to Customer Journey Orchestration  eBooks & eLearning

Posted by Free butterfly at Nov. 17, 2022
The Agile Brand Guide to Customer Journey Orchestration

The Agile Brand Guide to Customer Journey Orchestration : Evaluating, buying, and implementing a CJO platform for marketers (Agile Brand Guides) by Greg Kihlstrom, Mark Smith
English | November 14, 2022 | ISBN: N/A | ASIN: B0BFVY2VF8 | 75 pages | EPUB | 0.64 Mb