Michael A. Roberto "Know What You Don't Know: How Great Leaders Prevent Problems Before They Happen"
Publisher: Wharton School Publishing; 1 edition (February 8, 2009) | 224 Pages | ISBN: 0131568159 | PDF | 1.4 MB
"Dr. Roberto has skillfully managed to blend in-depth research with his straightforward and enjoyable style and, in doing so, painted a masterpiece that should be considered by any institution or individual looking to detect or solve problems. Presenting cases and their lessons from multiple venues, he offers wisdom readily applicable to any arena." –Duane Deal, Brigadier General, United States Air Force (Retired) "Solving problems is one thing; finding them early enough to do something about it is quite another. In this entertaining book full of insight and examples, Michael Roberto provides managers with hands-on recommendations on how to avoid falling into decision-making traps by getting a step ahead." –Sydney Finkelstein, Steven Roth Professor of Management, Tuck School of Business at Dartmouth, and author of Why Smart Executives Fail and Think Again "In typical style, Mike Roberto gets right to the heart…