"Assessing Information Needs: Managing Transformative Library Services" by Robert J. Grover, Roger C. Greer, John Agada
Libraries Unlimited, ABC-CLIO | 2010 | ISBN: 1591587972 9781591587972 9781591587989 | 225 pages | PDF | 2 MB
This book was written to provide the rationale for community analysis, a model for gathering community data, and a process for analyzing data and applying it to the management of an information agency. The book explains why information professionals should customize services, as well as the "how to" of collecting data. A model for gathering community information is described, applied, and demonstrated through a case study. The book shows how such information is interpreted and used to plan information services that are transformative for individuals and groups in the case-study community, providing lessons that readers can use with their own institutions.