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A step-by-step guide to designing and implementing an amazing customer service culture
In today's competitive business environment, keeping customers happy is the key to long-term success. But some businesses provide much better customer service than others. It's not always clear what works and what doesn't, and implementing new customer service practices midstream can be a difficult, chaotic task. Business leaders who want to transform their business culture into one of customer service excellence need reliable, proven guidance.

The course we've put together has been specially designed to take newbie designers - people with little or no perceived design ability - and give them the essential know-how with which they can start producing more effective, more engaging design. We pick apart techniques across nine informative modules to explain the practical methods you can employ - as a non-designer - to ensure your designs deliver against your business objectives.

Whether you’re an experienced Photoshop user or a beginner, this course will get you up to speed with one of the most important skills in photo editing: Creating layer masks effectively and efficiently. All the techniques explained in this course revolve around one central question: How can you create complex layer masks quickly and precisely? Layer masks are at the core of the most powerful techniques available in Photoshop. They allow you the blend the contents of different layers in many ways. If you are not using layer masks, any adjustment you apply to an image applies to all the pixels. These global adjustments can already take you a long way. In the 21 lessons of this course, you will learn everything about layer masking starting at the basics, all the way to the most advanced techniques.

With Angular 2 being in stable beta (i.e. no more drastic changes) and almost released, now is the time to jump in and take the advantage of being amongst the first to fully use the power and capabilities Angular 2 offers! Learn all the fundamentals you need to know to get started developing Angular 2 applications right away.

The best After Effects guide to creating motion graphics and using special effects with Adobe After Effects.