Investigative Interviewing: The Conversation Management Approach

The uplifting message of "Reinventing Organizations" has resonated with readers all over the world, and they have turned it, one conversation at a time, into a word-of-mouth phenomenon. The book has helped shift the conversation from what's broken with management today to what's possible. It is inspiring thousands of organizations–corporations and nonprofits, schools and hospitals–to adopt radically more powerful, soulful, and purposeful practices. …