Building the Knowledge Management Network Best Practices, Tools, and Techniques for Putting Conversation to Work| Author : Nancy Rhine |Publisher: John Wiley and Sons | ISBN :047121549X | PDF | 3.85 MB| 371 pages |2002
With this book in your hand, you’re probably looking for ways to help your organization get smarter by making the most effective use of online conversations. In these pages we write about a basic human drive to share what we know. We reposition that age-old practice at the intersection of two social environments: the modernizing organization and the expanding electronic network.