Libraries and Key Performance Indicators: A Framework for Practitioners (Chandos Information Professional Series) by Leo Appleton
English | July 27th, 2017 | ASIN: B074DCPKZ6, ISBN: 0081002270 | 137 Pages | EPUB | 9.68 MB
Libraries and Key Performance Indicators: A Framework for Practitioners explores ways by which libraries across all sectors can demonstrate their value and impact to stakeholders through quality assurance and performance measurement platforms, including library assessment, evaluation methodologies, surveys, and annual reporting. Whilst several different performance measurement tools are considered, the book’s main focus is on one tool in particular: Key Performance Indicators (KPIs).