New Frontiers of Customer Strategy: Managing Sustainable, Environmental And Ethical Transitions

This report tries to put boundaries around the abstraction that is “social inclusion”. It is intended for policy makers, academics, activists and development partners – indeed anyone who is curious about how to address inclusion in a world that is witness to intense demographic, spatial, economic and technological transitions. Placing the discussion of social inclusion within such global transitions and transformations, it argues that social inclusion is an evolving agenda. While it does not purport to provide definitive answers as to how to achieve social inclusion in any given context, the report offers an easy-to-use definition and a framework to assist practitioners in asking, outlining and developing some of the right questions that can help advance the agenda of inclusion in different contexts.

This book contains contributions from the international conference “Engineering Innovations and Sustainable Development,” organized by three Russian universities on June 17–18, 2021. By presenting international research on various sustainability issues, it includes topics such as current trends in industrial and agricultural development, innovations in the construction and transport sectors, problems concerning the financing of innovative activities and governmental support for innovations, and engineering competences and skills in the era of new technologies.