Seniore Service

A Practical Guide to Service Management: Insights from industry experts for uncovering, implementing

A Practical Guide to Service Management: Insights from industry experts for uncovering, implementing, and improving service management practices by Keith D Sutherland, Lawrence J Butch Sheets
English | October 13, 2023 | ISBN: 1804612502 | 350 pages | EPUB | 8.60 Mb

Customer Service Mastery: Boost Your Skills With Ai  eBooks & eLearning

Posted by ELK1nG at May 20, 2024
Customer Service Mastery: Boost Your Skills With Ai

Customer Service Mastery: Boost Your Skills With Ai
Published 5/2024
MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz
Language: English | Size: 810.44 MB | Duration: 1h 57m

Utilize AI Automation: Enhance Feedback Response, Build Customer Personas, Develop Effective Communication, …

Service Systems Science (Repost)  eBooks & eLearning

Posted by insetes at Aug. 6, 2015
Service Systems Science (Repost)

Service Systems Science By Kyoichi Kijima
2015 | 188 Pages | ISBN: 4431542663 | PDF | 3 MB

It Service Operations And Service Desk Management  eBooks & eLearning

Posted by ELK1nG at Oct. 7, 2022
It Service Operations And Service Desk Management

It Service Operations And Service Desk Management
Last updated 12/2018
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 1004.76 MB | Duration: 2h 44m

Improve Service Desk and IT support processes and service functions. Better preparation for the professional exam.

Lean Six Sigma for Service - Pursuing Perfect Service  eBooks & eLearning

Posted by ksveta6 at Sept. 25, 2015
Lean Six Sigma for Service - Pursuing Perfect Service

Lean Six Sigma for Service - Pursuing Perfect Service - Using a Practical Approach to Lean Six Sigma to Improve the Customer Experience and Reduce Costs in Service Industries by Rob Ptacek, Jaideep Motwani, Ph.D.
2011 | ISBN: 1450766331 | English | 520 pages | EPUB + MOBI | 13 MB + 16 MB

How To Become Ecommerce Customer Service & Va Specialist  eBooks & eLearning

Posted by ELK1nG at Aug. 16, 2024
How To Become Ecommerce Customer Service & Va Specialist

How To Become Ecommerce Customer Service & Va Specialist
Published 8/2024
MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz
Language: English | Size: 2.01 GB | Duration: 2h 22m

Ecommerce CSR and VA Specialist | Customer Request Handling | Shopify Chargebacks, Paypal, and Klarna Disputes Expert
Service-Oriented Architecture: Analysis and Design for Services and Microservices (2nd Edition)

Service-Oriented Architecture: Analysis and Design for Services and Microservices (2nd Edition) (The Prentice Hall Service Technology Series from Thomas Erl) by Thomas Erl
English | December 22, 2016 | ISBN: 0133858588 | 416 pages | AZW3 | 21 Mb

Service Mining: framework and application  eBooks & eLearning

Posted by interes at Feb. 2, 2019
Service Mining: framework and application

Service Mining: framework and application (Service Systems and Innovations in Business and Society) by Wei Lun
English | 2013 | ISBN: 1606495747 | 120 pages | PDF | 6 MB

Empathy For Customer Service  eBooks & eLearning

Posted by ELK1nG at Nov. 4, 2024
Empathy For Customer Service

Empathy For Customer Service
Published 11/2024
MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz
Language: English | Size: 4.52 GB | Duration: 5h 3m

Master Empathy in Customer Service: Emotional Intelligence, Trust-Building, Conflict Resolution and Customer Loyalty

Artificial Intelligence In Customer Service  eBooks & eLearning

Posted by ELK1nG at Dec. 11, 2024
Artificial Intelligence In Customer Service

Artificial Intelligence In Customer Service
Published 12/2024
MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz
Language: English | Size: 1.23 GB | Duration: 0h 55m

Ways to use artificial intelligence in customer service, Ways customer service automation boost customer satisfaction