Service Desk

IT Support and Service Desk jobs -Crash Course for Beginners  eBooks & eLearning

Posted by ELK1nG at May 10, 2021
IT Support and Service Desk jobs -Crash Course for Beginners

IT Support and Service Desk jobs -Crash Course for Beginners
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch
Genre: eLearning | Language: English + srt | Duration: 37 lectures (3h 45m) | Size: 1.27 GB

Let me help you land your first job in IT. Learn about different roles, procedures, tools, and applications - Part 1

Itil Service Desk - Overview Of Operations  eBooks & eLearning

Posted by Sigha at April 26, 2023
Itil Service Desk - Overview Of Operations

Itil Service Desk - Overview Of Operations
Last updated 4/2023
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English (US) | Size: 507.74 MB | Duration: 1h 37m

A practical guide to operations of an ITIL service / help desk and the things you should do to set these up

IT Service Desk A Complete Guide - 2021 Edition  eBooks & eLearning

Posted by lucky_aut at Sept. 21, 2021
IT Service Desk A Complete Guide - 2021 Edition

IT Service Desk A Complete Guide - 2021 Edition by Gerardus Blokdyk
English | 20 Nov. 2020 | ASIN: B08NYZ4ZHQ | 247 pages | PDF | 1.32 MB

Modernizing the Service Desk  eBooks & eLearning

Posted by lucky_aut at Dec. 11, 2021
Modernizing the Service Desk

Modernizing the Service Desk
Duration: 1h 33m | .MP4 1280x720, 30 fps(r) | AAC, 48000 Hz, 2ch | 814 MB
Genre: eLearning | Language: English

Modernizing the Service Desk [Updated: 2/5/2024]  eBooks & eLearning

Posted by IrGens at Feb. 6, 2024
Modernizing the Service Desk [Updated: 2/5/2024]

Modernizing the Service Desk [Updated: 2/5/2024]
.MP4, AVC, 1280x720, 30 fps | English, AAC, 2 Ch | 1h 40m | 282 MB
Instructor: David Pultorak

IT Service Desk: Service Management  eBooks & eLearning

Posted by IrGens at Dec. 3, 2019
IT Service Desk: Service Management

IT Service Desk: Service Management
.MP4, AVC, 1280x720, 30 fps | English, AAC, 2 Ch | 1h 24m | 539 MB
Instructor: Fancy Mills-Knebel

A Guide to Customer Service Skills for the Service Desk Professional  eBooks & eLearning

Posted by step778 at Jan. 30, 2024
A Guide to Customer Service Skills for the Service Desk Professional

Donna Knapp, "A Guide to Customer Service Skills for the Service Desk Professional"
English | 2014 | pages: 451 | ISBN: 1285063589 | PDF | 7,5 mb

IT Service Desk: Service Management  eBooks & eLearning

Posted by lucky_aut at Feb. 16, 2023
IT Service Desk: Service Management

IT Service Desk: Service Management
Last updated 12/2/2019
Duration: 1h 24m | .MP4 1280x720, 30 fps(r) | AAC, 48000 Hz, 2ch | 544 MB
Genre: eLearning | Language: English

IT Service Desk: Monitoring and Metrics Fundamentals  eBooks & eLearning

Posted by lucky_aut at Nov. 16, 2023
IT Service Desk: Monitoring and Metrics Fundamentals

IT Service Desk: Monitoring and Metrics Fundamentals
Released: 8/28/2019
Duration: 58m | .MP4 1280x720, 30 fps(r) | AAC, 48000 Hz, 2ch | 159 MB
Genre: eLearning | Language: English

It Service Operations And Service Desk Management  eBooks & eLearning

Posted by ELK1nG at Oct. 7, 2022
It Service Operations And Service Desk Management

It Service Operations And Service Desk Management
Last updated 12/2018
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 1004.76 MB | Duration: 2h 44m

Improve Service Desk and IT support processes and service functions. Better preparation for the professional exam.