«Achieve Sales Excellence: The 7 Customer Rules for Becoming the New Sales Professional» by Howard Stevens,Theodore Kinni English | ISBN: 9781605508474 | EPUB | 0.3 MB
Donna Greiner, Theodore B. Kinni, "1,001 Ways to Keep Customers Coming Back: WOW Ideas That Make Customers Happy and Will Increase Your Bottom Line" ISBN: 0761520295 | 1999 | EPUB | 288 pages | 3 MB
Be Our Guest: Perfecting the Art of Customer Service, Revised and Updated Edition (Disney Institute Book, A) by The Disney Institute and Theodore Kinni English | 2011 | ISBN: 1423145844 | 224 pages | EPUB | 1,1 MB