What to Say When Things Get Tough: Business Commun

A seven-part series focusing on the many ways in which the Second World War impacted the lives of American families.

Manage every business problem like you were born for it—from a problem customer to a career-threatening crisis

We're often faced with uncomfortable situations where we're at a loss for words. A friend calls to tell you she's lost her job. A colleague's test results confirm it: he has cancer. The neighbors-who are like family-are moving. Your best friend's mother has Alzheimer's. Your spouse's father suddenly dies; she didn't get to say goodbye. Can you help? Should you help? What would be useful? What kinds of boundaries do we respect or lower? How do we pause to listen between the lines of silence to comfort someone who is afraid or in pain? Can we ask for what would comfort us when we are the one having a rough time? And are we able to receive it with grace?

Imagine relying on yourself to optimize your outlook, focus your plans, and keep you on top, in touch, and going for it! You can do it, by adopting the simple t…echniques of Self-Talk, and understanding the power of key phrases like these: BR– I choose my thoughts. No thought, at any time, can dwell in my mind without my permission.BR– I have talents, skills and abilities - and I'm discovering new talents all the time.BR– I take time to listen and communicate. I'm patient and understanding. It's worth working at, and I do.BR– I focus my attention on the things I can control. If l can't affect it or direct it - I accept it.BR– I know that what I believe about myself is what l will become - so I believe in the best for myself.Acclaimed psychologist Dr. Shad Helmstetter shows you how to make positive Self-Talk a permanent habit. Give yourself the kind, loving, determined support you would give to your bestfriend. Harness the power of the ultimate motivator - you!