Working as an IT Help Desk Agent
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 726 MB | Duration: 2h 11m
This course will walk you through everything you would need as a Help Desk agent and by the end of it you will be confident to take on any junior interview.
Unlike other existing courses out there, this one has been carefully designed to meet all the needs of the candidates and in addition to that, the agenda has been tailored to the latest tech industry.
Don’t believe me? Imagine that this course includes: ServiceNow, ITSM Processes, HR Ready, Hardware and Software!