Customer Experience
Aligning Customer Experience with Company Culture eBooks & eLearning
Posted by IrGens at Jan. 30, 2023
Aligning Customer Experience with Company Culture
.MP4, AVC, 1280x720, 30 fps | English, AAC, 2 Ch | 33m | 235 MB
Instructor: David Brownlee
.MP4, AVC, 1280x720, 30 fps | English, AAC, 2 Ch | 33m | 235 MB
Instructor: David Brownlee
Using Customer Experience to Grow Your Customer Base eBooks & eLearning
Posted by lucky_aut at July 14, 2023
Using Customer Experience to Grow Your Customer Base
Updated 1/2023
Duration: 1h 58m | .MP4 1280x720, 30 fps(r) | AAC, 44100 Hz, 2ch | 1.9 GB
Genre: eLearning | Language: English
Updated 1/2023
Duration: 1h 58m | .MP4 1280x720, 30 fps(r) | AAC, 44100 Hz, 2ch | 1.9 GB
Genre: eLearning | Language: English
How Superior Customer Experience (vs. Customer Service) & Customer-centric Pivot Can Increase Customer Traffic & Revenue
Customer Experience: Brand Promise & Customer Loyalty eBooks & eLearning
Posted by lucky_aut at May 22, 2021
Customer Experience: Brand Promise & Customer Loyalty
Duration: 1h 6m | .MP4 1280x720, 30 fps(r) | AAC, 44100 Hz, 2ch | 1.24 GB
Genre: eLearning | Language: English
Duration: 1h 6m | .MP4 1280x720, 30 fps(r) | AAC, 44100 Hz, 2ch | 1.24 GB
Genre: eLearning | Language: English
Design A Branded Customer Experience That Differentiates
The Ultimate Customer Experience Course (3 In 1) eBooks & eLearning
Posted by lucky_aut at Jan. 1, 2023
The Ultimate Customer Experience Course (3 In 1)
Last updated 2022-12-01
Duration: 02:51:32 | .MP4 1280x720, 30 fps(r) | AAC, 44100 Hz, 2ch | 3.33 GB
Genre: eLearning | Language: English [Auto]
Last updated 2022-12-01
Duration: 02:51:32 | .MP4 1280x720, 30 fps(r) | AAC, 44100 Hz, 2ch | 3.33 GB
Genre: eLearning | Language: English [Auto]
Deliver A 'Branded' Customer Experience, Build Loyalty & Maximize Profits (Taught By 2 Award Winning Experts)
Customer Experience Management: Brand Purpose & Leadership eBooks & eLearning
Posted by lucky_aut at April 26, 2021
Customer Experience Management: Brand Purpose & Leadership
Duration: 1h 7m | .MP4 1280x720, 30 fps(r) | AAC, 44100 Hz, 2ch | 1.3 GB
Genre: eLearning | Language: English
Duration: 1h 7m | .MP4 1280x720, 30 fps(r) | AAC, 44100 Hz, 2ch | 1.3 GB
Genre: eLearning | Language: English
Define A Brand Purpose That Adds Value To Your Customers & Your Business
The 10 Pillars of Customer Experience eBooks & eLearning
Posted by lucky_aut at Aug. 12, 2022
The 10 Pillars of Customer Experience
Duration: 38m 59s | .MP4 1280x720, 30 fps(r) | AAC, 48000 Hz, 2ch | 278 MB
Genre: eLearning | Language: English
Duration: 38m 59s | .MP4 1280x720, 30 fps(r) | AAC, 48000 Hz, 2ch | 278 MB
Genre: eLearning | Language: English
Digital Marketing in the Automotive Electronics Industry: Redefining Customer Experience through Digital Customer Engagement eBooks & eLearning
Posted by AvaxGenius at June 11, 2023
Digital Marketing in the Automotive Electronics Industry: Redefining Customer Experience through Digital Customer Engagement by Uli Schneider, Jürgen Hoika
English | PDF EPUB (True) | 2023 | 249 Pages | ISBN : 3031307194 | 26.3 MB
The book complements the current body of knowledge in business-to-business marketing with the experience of many professionals ranging from marketers to top management of a leading automotive semiconductor supplier worldwide. It presents unique and adaptable practical concepts, case studies, and tested models from practice. The book operationalizes the theory of approaches such as omni-channel marketing, and target driven performance marketing into practical and actionable approaches in large B2B companies in automotive sectors. The change management nature of the digital transformation of marketing is a common thread throughout the book and the experience of more than 10 practitioners, allowing readers to relate the content directly to their own business reality.
Customer Experience (CX) Strategy: How to Design an Organizational Approach eBooks & eLearning
Posted by IrGens at Jan. 24, 2023
Customer Experience (CX) Strategy: How to Design an Organizational Approach
.MP4, AVC, 1280x720, 30 fps | English, AAC, 2 Ch | 1h 6m | 480 MB
Instructor: Amy Balliett
.MP4, AVC, 1280x720, 30 fps | English, AAC, 2 Ch | 1h 6m | 480 MB
Instructor: Amy Balliett
Customer Experience Excellence: The Six Pillars of Growth eBooks & eLearning
Posted by yoyoloit at Aug. 2, 2021
Customer Experience Excellence
by Knight, Tim; Conway, David;
English | 2021 | ISBN: 1398601055 | 273 pages | True (PDF EPUB) | 16.67 MB
by Knight, Tim; Conway, David;
English | 2021 | ISBN: 1398601055 | 273 pages | True (PDF EPUB) | 16.67 MB
Customer Experience Management in Business-to-Business-Märkten eBooks & eLearning
Posted by AvaxGenius at Dec. 4, 2022
Customer Experience Management in Business-to-Business-Märkten:Eine branchenübergreifende Untersuchung zu Konzeption, Messung und Wirkungen by Moritz Tischer
Deutsch | PDF,EPUB | 2022 | 210 Pages | ISBN : 3658397268 | 28 MB
Moritz Tischer zeigt die Bedeutung organisationaler Kompetenzen für das erfolgreiche Management der Kundenerfahrung (Customer Experience) in B2B-Märkten und leitet Handlungsempfehlungen für die Unternehmenspraxis ab. Hierfür schafft er in einer ersten empirischen Studie ein grundlegendes konzeptionelles Verständnis der Customer-Experience-Management-Kompetenz im B2B-Kontext. In einer zweiten empirischen Studie entwickelt er eine branchenübergreifende Skala, mit der Wissenschaftler und Manager die Customer-Journey-Management-Kompetenz von B2B-Unternehmen messen können und analysiert deren Einfluss auf den Unternehmenserfolg.