Lukaszewksi on Crisis Communication

This book proposes a critical public relations approach to analyzing crisis communication with Malaysia Airlines flight 370 (MH370) disappearance (2014-2018) as a case study. It examines the discursive process of Malaysia’s crisis response and image building, tracing Malaysia Airlines during the immediate response and the Malaysian establishment until the official suspension of the underwater search.

Cyber attacks and IT outages threaten every organization. The incidents accumulate and often form the prelude to complex, existence-threatening crises. This book helps not only to manage them, but also to prepare for and prevent cyber crises. With its practical structure, it is ideally suited to day-to-day business for crisis team members, communicators, security, IT and data protection experts. With numerous illustrations and checklists.

This book presents a comparative perspective on different government communication strategies to COVID-19 around the globe. Scholars from twenty parts of the world specialized in political and government communication analyze initiatives and methods of various governments' communicative responses to the pandemic. In their contributions to this volume, they examine a wide range of distinct attitudes and reactions facing the crisis.

How to Keep Your Reputation Intact During a Crisis. Shape And Control Your Media Messages At The Worst Possible Times.