Knowledge Service Engineering Handbook (Ergonomics Design and Management: Theory and Applications) by Jussi Kantola and Waldemar Karwowski
English | 2012 | ISBN: 1439852944 | ISBN-13: 9781439852941 | 599 pages | PDF | 145 MB
Edited by Jussi Kantola, the founding faculty member of the world’s first university Knowledge Service Engineering Department at Korea Advanced Institute of Science and Technology, and Waldemar Karwowski from the Department of Industrial Engineering and Management Systems at UCF, Knowledge Service Engineering Handbook defines what knowledge services engineering means and how it is different from service engineering and service production.