Empathy In Action: How to Deliver Great Customer Experiences at Scale by Tony Bates, Natalie Petouhoff
English | February 8th, 2022 | ISBN: 1646870433 | 195 pages | True EPUB | 15.95 MB
A bold new look at how technology can become a force multiplier to deliver more empathy and integrate deeper, more personalized human connections into everyday business interactions at scale.