4. people Skills: How to Assert Yourself, Listen to Others, And Resolve Conflicts

Improve your personal and professional relationships instantly with this timeless guide to communication, listening skills, body language, and conflict resolution.

From one of the most trusted and bestselling brands in business training and throughout the world, The 5 Essential People Skills shows how to deliver a message to others with power and clarity, how to build loyalty and inspire creativity by demonstrating assertiveness, and how to be assertive.