Crucial Conversations Tools For Talking When Stakes Are High

"Crucial" conversations are interpersonal exchanges at work or at home that we dread having but know we cannot avoid. How do you say what needs to be said while avoiding an argument with a boss, child, or relationship partner? Crucial Conversations offers readers a proven seven-point strategy for achieving their goals in all those emotionally, psychologically, or legally charged situations that can arise in their professional and personal lives.

"Crucial Conversations" by Karry Patterson (all 6 CD)

When it comes to your personal or professional life, what could be more important than powering up your ability to talk about what is truly important? This six-CD set picks up where the bestselling book Crucial Conversations: Tools for Talking When Stakes are High left off. Enjoy engaging and often entertaining follow-up to the skills firs introduced in Crucial Conversations and now available as award-winning training course for corporate classroom everywhere.