Customer of The Future

Tomorrow's customers need to be targeted today!

The scientific theme of the book concerns “Manufacturing as a Service (MaaS)” which is developed in a layered cloud networked manufacturing perspective, from the shop floor resource sharing model to the virtual enterprise collaborative model, by distributing the cost of the manufacturing infrastructure - equipment, software, maintenance, networking - across all customers.

The scientific theme of the book concerns “Manufacturing as a Service (MaaS)” which is developed in a layered cloud networked manufacturing perspective, from the shop floor resource sharing model to the virtual enterprise collaborative model, by distributing the cost of the manufacturing infrastructure - equipment, software, maintenance, networking - across all customers.

The vertical/functional hierarchy has been the mainstay of business since the industrial revolution. But it has its problems. In fact, the vertical design all but guarantees fragmented tasks, overspecialization, fiefdoms, turf wars, the urge to control from the top—all the negatives that foster organizational paralysis. In The Horizontal Organization, Frank Ostroff provides executives with the first truly viable alternative to the age-old vertical alignment.

A relative of the legendary guitarist Django Reinhardt, violinist Zipflo Reinhardt assimilates the deep gypsy jazz tradition. Counting his main influences as Stéphane Grappelli and Jean-Luc Ponty he was also inspired by the music of John Coltrane and Herbie Hancock. Zipflo first appeared on MPS’s impressive "Gypsy Violin Summit". In 1980 MPS invited him to record the present album.