Digitalization Cases

This book presents a rich compilation of real-world cases on digitalization, aiming to share first-hand insights from renowned organizations and to make digitalization tangible. With all economic and societal sectors being challenged by emerging technologies, the digital economy is highly volatile, uncertain, complex, and ambiguous. It confronts established organizations with substantial challenges and opportunities.

Digital at sales, cross-sale, loyalty increase and costs, risks decrease. Practical cases and profitability assessment

Digital at sales, cross-sale, loyalty increase and costs, risks decrease. Practical cases and profitability assessment

Digital at sales, cross-sale, loyalty increase and costs, risks decrease. Practical cases and profitability assessment

Digital at sales, cross-sale, loyalty increase and costs, risks decrease. Practical cases and profitability assessment

This book, the second one of three volumes, gives practical examples by a number of use cases showing how to take first steps in the digital journey of banks and insurance companies. The angle shifts over the volumes from a business-driven approach in “Disruption and DNA” to a strong technical focus in “Data Storage, Processing and Analysis”, leaving “Digitalization and Machine Learning Applications” with the business and technical aspects in-between. This second volume mainly emphasizes use cases as well as the methods and technologies applied to drive digital transformation (such as processes, leveraging computational power and machine learning models).