"Service Science, Management, and Engineering Education for the 21st Century" ed. by Bill Hefley and Wendy Murphy
Service Science: Research and Innovations in the Service Economy
Sрringеr Science+Business Media | 2008 | ISBN: 0387765778 9780387765778 9780387765785 | 384 pages | PDF | 5 MB
This book captures many of the results of this vibrant meeting. The papers in this book are presented in groupings around the development and maturation of the SSME discipline, SSME educational offerings and curriculum advances, and SSME research activities.