Feel Bad Education

How to professionally deliver bad news to customers if you work a sales, customer success, or a customer service role

Limited Edition Release: James Brown, the "Godfather of Soul," was a prolific singer, songwriter and bandleader, as well as one of the most iconic figures in funk and soul music. James Brown worked his way to the top of the funk and R&B music earning the moniker "The Godfather of Soul." His unique vocal and musical style influenced many artists. Brown was also known for his social activism, both in his songwriting ("America is My Home," "Black and Proud") and advocating the benefits of education to schoolchildren. In addition to writing and recording music, Brown toured relentlessly. He performed five or six nights a week throughout the 1950s and '60s, a schedule that earned him the title "The Hardest-Working Man in Show Business."