Robert M. Emerson, "Everyday Troubles: The Micro-Politics of Interpersonal Conflict" English | 2015 | ISBN: 022623794X, 022623780X | 308 pages | PDF | 1 MB
Personal Conflict Management: Theory and Practice, 2nd Edition by Suzanne Mccorkle, Melanie J. Reese English | October 6, 2017 | ISBN: 1138210986, 1138210994 | EPUB/PDF | 360 pages | 2.2/1.7 MB