Key Performance Indicators (KPI): Developing, Implementing, and Using Winning KPIs By David Parmenter
2010 | 320 Pages | ISBN: 0470545151 | PDF | 4,7 MB
An in-depth look at how to create and use key performance indicators (KPIs), from the King of KPIs – now updated and expanded!
By exploring measures that have transformed businesses, David Parmenter has developed a methodology that is breathtaking in its simplicity and yet profound in its impact. Now in an updated and expanded Second Edition, Key Performance Indicators is a proactive guide representing a significant shift in the way KPIs are developed and used, with an abundance of implementation tools, including: