Lean 2021

This book constitutes the proceedings of the 5th International Conference on Lean and Agile Software Development, LASD 2021, which was held online on January 23, 2021.

This book presents a comprehensive overview of lean manufacturing in various enterprises, including manufacturing, construction, and the fabric and textile industry, among others. Chapters cover such topics as barriers to lean manufacturing, enterprise modeling, lean practices and circular economies, and more.

This book presents the adaptation of lean principles to the precast construction industry to eliminate or minimize construction wastes, by modeling the precast construction process influencing manpower requirements. This is done using the shared mental models theory to understand how the lean principles enable people to work together to complete the tasks and work together effectively as a team throughout the entire precast construction process from the design, production and logistics to installation stages.

This book presents the adaptation of lean principles to the precast construction industry to eliminate or minimize construction wastes, by modeling the precast construction process influencing manpower requirements. This is done using the shared mental models theory to understand how the lean principles enable people to work together to complete the tasks and work together effectively as a team throughout the entire precast construction process from the design, production and logistics to installation stages.

In recent years, many companies have realised customer experience (CX) is the new marketing battle ground. Substantial investments have been made to map customer journeys, identify pain points and improve CX

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