Managing Professional Service Delivery: 9 Rules for Success (Industrial and Systems Engineering Series) by Barry M. Mundt, Francis J. Smith and Stephen D. Egan Jr.
English | 2014 | ISBN: 1439851425 | 167 pages | PDF | 2,2 MB
Although the nature of service delivery varies significantly from profession to profession, the way the service is delivered tends to be fairly consistent among professions—or, at least, it should be. A step-by-step guide, Managing Professional Service Delivery—9 Rules for Success describes in detail how to achieve the internal discipline and control necessary to manage professional service engagements and long-term success in the professional services industry.