Problem Management

A Practical Guide to Service Management: Insights from industry experts for uncovering, implementing, and improving service

A Practical Guide to Service Management
by Keith D. Sutherland and Lawrence J. “Butch” Sheets

English | 2023 | ISBN: 1804612502 | 350 pages | True/Retail PDF EPUB | 15.6 MB

Major Incident Management Course From Scratch To End  eBooks & eLearning

Posted by ELK1nG at May 1, 2024
Major Incident Management Course From Scratch To End

Major Incident Management Course From Scratch To End
Published 5/2024
MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz
Language: English | Size: 3.74 GB | Duration: 1h 59m

Major Incident Management , Service Now, MIM, CIM

ITSM & Jira Service Management Foundations  eBooks & eLearning

Posted by lucky_aut at July 19, 2025
ITSM & Jira Service Management Foundations

ITSM & Jira Service Management Foundations
Published 7/2025
Duration: 1h 18m | .MP4 1280x720 30 fps(r) x| AAC, 44100 Hz, 2ch | 1.38 GB
Genre: eLearning | Language: English

Expand Your Helpdesk Knowledge | ACA-910 Prep Course | Master Jira Service Management Basics
Adapting Configuration Management for Agile Teams: Balancing Sustainability and Speed [Repost]

Mario E. Moreira - Adapting Configuration Management for Agile Teams: Balancing Sustainability and Speed
Published: 2009-11-23 | ISBN: 0470746637 | PDF | 302 pages | 3 MB

IT Service Management in SAP Solution Manager  eBooks & eLearning

Posted by Willson at June 26, 2015
IT Service Management in SAP Solution Manager

Nathan Williams, "IT Service Management in SAP Solution Manager"
English | 2013 | ISBN: 1592294405 | 903 pages | PDF | 69.7 MB

IT Service Management in SAP Solution Manager (Repost)  eBooks & eLearning

Posted by bookwarrior at July 31, 2016
IT Service Management in SAP Solution Manager (Repost)

IT Service Management in SAP Solution Manager By Nathan Williams
2013 | 885 Pages | ISBN: 1592294405 | PDF | 70 MB

IT Service Management in SAP Solution Manager (Repost)  eBooks & eLearning

Posted by happy4all at Oct. 23, 2016
IT Service Management in SAP Solution Manager (Repost)

IT Service Management in SAP Solution Manager By Nathan Williams
2013 | 885 Pages | ISBN: 1592294405 | PDF | 70 MB

IT Service Management in SAP Solution Manager (Repost)  eBooks & eLearning

Posted by bookwyrm at Feb. 15, 2016
IT Service Management in SAP Solution Manager (Repost)

IT Service Management in SAP Solution Manager By Nathan Williams
2013 | 885 Pages | ISBN: 1592294405 | PDF | 70 MB

IT Service Management in SAP Solution Manager (Repost)  eBooks & eLearning

Posted by enmoys at June 17, 2016
IT Service Management in SAP Solution Manager (Repost)

IT Service Management in SAP Solution Manager By Nathan Williams
2013 | 885 Pages | ISBN: 1592294405 | PDF | 70 MB

It Service Management: Best Practices & Strategies  eBooks & eLearning

Posted by ELK1nG at Sept. 12, 2024
It Service Management: Best Practices & Strategies

It Service Management: Best Practices & Strategies
Published 9/2024
MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz
Language: English | Size: 2.12 GB | Duration: 2h 30m

Advanced IT Service Management: Drive Efficiency and Innovation, Manage IT Services Like a Pro for Success.