Public Human Resource Management

This book is a stepping stone toward solving public sector human capital challenges in Zimbabwe as it equips human capital managers with solutions to key issues in the public sector. In Zimbabwe, the public sector human capital drives the economy as over half of the population access their services through public enterprises. Government is the major agent in economic and infrastructure development as well as the production of goods and services. However, Zimbabwe’s public service is underperforming due to poorly motivated and managed employees who do not respond to the needs of its clients.

By van der Westhuizen, E

by Marc Holzer (Editor), Andrew Ballard (Editor)
A productive society is dependent upon high-performing government. This third edition of The Public Performance and Productivity Handbook includes chapters from leading scholars, consultants, and practitioners to explore all of the core elements of improvement

Dieses bewährte Fachbuch erläutert in zehn Kapiteln das grundlegende Wissen zur Steuerung öffentlicher Organisationen. Interdisziplinäre Bezüge, die wissenschaftliche Fundierung sowie die große Praxisnähe zeichnen das Buch aus. Aufgrund seiner Struktur, die dem Aufbau einer Vorlesung folgt, und der ausgewählten Vertiefungslektüren, die zu jedem Kapitel genannt werden, kann es auch gut in der Lehre eingesetzt werden.

Public Service Motivation (PSM) beschreibt eine besondere Motivation von Mitarbeitenden im öffentlichen Dienst, auch ohne externe Anreize einen Beitrag zum Gemeinwohl leisten zu wollen. Doch was passiert mit Bediensteten im Polizeivollzugsdienst, wenn sie plötzlich ihre Energie auf ein nebenberufliches Studium lenken?

There has been a growing interest in the subject of internal marketing: issues and perspectives, principles, foundations and concepts in recent years amongst academics and practitioners because there is a belief that successful and improvement in a competitive market gains through deliver better service to customer (firstly, to internal customers; i.e., employees of organization) and create satisfaction in them which in turn influence consumer patronage and loyalty, and consumer decision-making. The significant role of the internal marketing is to developing and maintaining relationships with the internal stakeholders of a contemporary organisation. There is an extensive belief in today's society on how the company viewed by key stakeholders such as investors and shareholders, consumers and customers (both internal and external), members of the community and employees in which the company resides.The challenge is to explore new and effective ways to harness the power of the communication opportunities it presents to engage with stakeholders in interactive, immediate and innovative ways. Any successful communication campaign will include them in its strategy. We view the study of the relationship between internal marketing, internal and external stakeholders, and companies to be timely topics for further investigation.