Dealing with Difficult People: Fast, Effective Strategies for Handling Problem People (Creating Success), 4th Edition by Roy Lilley
English | June 3rd, 2019 | ISBN: 0749486414, 074949879X | 176 pages | EPUB | 6.34 MB
Dealing with Difficult People will help you navigate the bullies, nit-pickers, manipulators and complainers who drive you mad at work. With example dialogue, techniques and tips, it will help you avoid horrible situations and keep your cool.