Service Thinking

Service Design and Service Thinking in Healthcare and Hospital Management: Theory, Concepts, Practice

Mario A. Pfannstiel, Christoph Rasche, "Service Design and Service Thinking in Healthcare and Hospital Management: Theory, Concepts, Practice"
2019 | ISBN-10: 3030007480 | 556 pages | PDF, EPUB | 71 MB
Service Design and Service Thinking in Healthcare and Hospital Management: Theory, Concepts, Practice (Repost)

Mario A. Pfannstiel, Christoph Rasche, "Service Design and Service Thinking in Healthcare and Hospital Management: Theory, Concepts, Practice"
English | 2019 | pages: 535 | ISBN: 3030007480 | PDF | 14,5 mb

Service thinking : the seven principles to discover innovative opportunities  eBooks & eLearning

Posted by insetes at Dec. 15, 2021
Service thinking : the seven principles to discover innovative opportunities

Service thinking : the seven principles to discover innovative opportunities By Saperstein, Jeff; Hastings, Hunter
2014 | 200 Pages | ISBN: 160649662X | PDF | 2 MB

Learning Design Thinking: Lead Change in Your Organization  eBooks & eLearning

Posted by IrGens at Jan. 23, 2024
Learning Design Thinking: Lead Change in Your Organization

Learning Design Thinking: Lead Change in Your Organization
.MP4, AVC, 1280x720, 30 fps | English, AAC, 2 Ch | 2h 8m | 1.35 GB
Instructor: Turi McKinley

Design Thinking with a REAL LIVE WORKSHOP  eBooks & eLearning

Posted by lucky_aut at March 11, 2022
Design Thinking with a REAL LIVE WORKSHOP

Design Thinking with a REAL LIVE WORKSHOP
Duration: 1h 47m | .MP4 1280x720, 30 fps(r) | AAC, 44100 Hz, 2ch | 858 MB
Genre: eLearning | Language: English

The only Design Thinking course with a REAL LIVE VIRTUAL WORKSHOP where you can become a facilitator

Design Thinking for Engineers and Beginners  eBooks & eLearning

Posted by lucky_aut at July 15, 2023
Design Thinking for Engineers and Beginners

Design Thinking for Engineers and Beginners
Published 7/2023
Duration: 38m | .MP4 1280x720, 30 fps(r) | AAC, 44100 Hz, 2ch | 496 MB
Genre: eLearning | Language: English

An inclusive design thinking course catering to both the general public and engineers.

Itil Service Desk - Overview Of Operations  eBooks & eLearning

Posted by Sigha at April 26, 2023
Itil Service Desk - Overview Of Operations

Itil Service Desk - Overview Of Operations
Last updated 4/2023
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English (US) | Size: 507.74 MB | Duration: 1h 37m

A practical guide to operations of an ITIL service / help desk and the things you should do to set these up

Design Thinking : Customer Journey Mapping  eBooks & eLearning

Posted by lucky_aut at July 13, 2020
Design Thinking : Customer Journey Mapping

Design Thinking : Customer Journey Mapping
Duration: 01:03:38 | .MP4 1280x720, 30 fps(r) | AAC, 44100 Hz, 2ch | 643 MB
Genre: eLearning | Language: English

Sure shot way to delight customers, improve customer experience & become profitable

Deeper Learning, Dialogic Learning, and Critical Thinking  eBooks & eLearning

Posted by AvaxGenius at March 5, 2021
Deeper Learning, Dialogic Learning, and Critical Thinking

Deeper Learning, Dialogic Learning, and Critical Thinking by Emmanuel Manalo
English | PDF | 2019 | 387 Pages | ISBN : 0367262258 | 14.3 MB

Deeper learning, dialogic learning, and critical thinking are essential capabilities in the 21st-century environments we now operate. Apart from being important in themselves, they are also crucial in enabling the acquisition of many other 21st-century skills/capabilities such as problem solving, collaborative learning, innovation, information and media literacy, and so on. However, the majority of teachers in schools and instructors in higher education are inadequately prepared for the task of promoting deeper learning, dialogic learning, and critical thinking in their students.

Experience Thinking: Creating Connected Experiences  eBooks & eLearning

Posted by arundhati at July 26, 2020
Experience Thinking: Creating Connected Experiences

Tedde Van Gelderen, "Experience Thinking: Creating Connected Experiences"
English | ISBN: 1619616270 | 2018 | 186 pages | AZW3 | 1286 KB