«The 55 Soft Skills That Guide Employee and Organizational Success» by Dr. Tobin Porterfield,Bob Graham English | ISBN: 9781518997754 | MP3@64 kbps | 1h 40m | 46.0 MB
The Hard Truth About Soft Skills: Workplace Lessons Smart People Wish They'd Learned Sooner Collins Business | 2008 | ISBN: 0061284149 | 208 pages | PDF | 0,5 MB
The IT Professional's Business and Communications Guide: A Real-World Approach to CompTIA A+ Soft Skills Sybex / (April 30, 2007) | 240 pages | ISBN: 0470126353 | PDF | 1.5Mb
Get the communication skills you need for career success with this unique book. Preparing you for exams and beyond, the valuable content delves into the issues that you’ll face in corporate, retail, and remote support environments. The book offers more than fifty scenarios depicting typical workplace situations, possible responses-and appropriate solutions to guide you. With this approach, you’ll gain valuable insight into becoming a team player and learn strategies to communicate more effectively with coworkers and customers.