Standardization of Processes

by Nathan William Tierney (Author)

This Springer Handbook of Metrology and Testing presents the principles of Metrology – the science of measurement – and the methods and techniques of Testing – determining the characteristics of a given product – as they apply to chemical and microstructural analysis, and to the measurement and testing of materials properties and performance, including modelling and simulation.

Parts are commonly used in making, repairing or maintaining consumer or industry products. Parts could be purchased or manufactured by a business enterprise. Advance models were applied to parts operations for manufacturers of transport refrigeration equipment and high-pressure positive displacement plunger pumps. Both companies have an established network of dealers for sales and service of equipment and parts. A number of areas in the parts business operation were researched which show the potential for improved operational efficiency and customer service that increase market share when advanced process models were used to integrate the supply chain.