The Customer Driven Culture

The Customer-Driven Culture, A Microsoft Story eBooks & eLearning

Posted by First1 at July 4, 2020

If you're striving to make products and services that your customers will love, then you'll need a customer-driven organization. As companies transform their businesses to meet the demands of the digital age, they find themselves grappling with uniquely human challenges. Organizational knowledge becomes siloed, employees move to safeguard their expertise, and customer data creates polarization and infighting between teams. All of these challenges widen the distance between the people who make your products and the customers who use them.

Details

The Customer-Driven Culture: A Microsoft Story eBooks & eLearning

Posted by hill0 at Feb. 24, 2020

Details

The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture, 3rd Edition eBooks & eLearning

Posted by l3ivo at April 11, 2022

Robert Spector, breAnne O. Reeves, "The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture, 3rd Edition"
English | 2017 | ISBN: 1119375355 | 224 pages | PDF | 1.4 MB

Details

The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture [Audiobook] eBooks & eLearning

Posted by tarantoga at Nov. 27, 2017

Robert Spector,‎ breAnne O. Reeves,‎ Eric Pollins (Narrator),‎ "The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture, 3rd Edition"
ASIN: B077K91Y5J | 2017 | MP3@64 kbps | ~06:14:00 | 177 MB

Details

The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture eBooks & eLearning

Posted by Bayron at Sept. 2, 2017

Details

Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine, 2 edition (repost) eBooks & eLearning

Posted by interes at April 5, 2019

Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine, 2 edition by Jeanne Bliss
English | 2015 | ISBN: 1119047609 | 288 pages | PDF | 7,5 MB

Details

Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine eBooks & eLearning

Posted by Willson at Jan. 23, 2017

Details

The Customer Centricity Playbook: Implement a Winning Strategy Driven by Customer Lifetime Value eBooks & eLearning

Posted by First1 at Dec. 2, 2018

How did global gaming company Electronic Arts go from being named “Worst Company in America” to clearing a billion dollars in profit?

Details

Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine [Audiobook] eBooks & eLearning

Posted by Bayron at March 26, 2017

Jeanne Bliss, Christine Marshall (Narrator), "Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine"
ISBN: 1536629057, ASIN: B01M143EY4 | 2016 | MP3@32 kbps, PDF | ~07:12:00 | 96 MB

Details

Connected Leadership: How to build a more agile, customer-driven business [Repost] eBooks & eLearning

Posted by AlexGolova at Oct. 22, 2018

Details