The Design of Everyday Things by Don Norman
2013 | ISBN: 0465050654 | 368 pages | PDF | 2,3 MB
Even the smartest among us can feel inept as we fail to figure out which light switch or oven burner to turn on, or whether to push, pull, or slide a door. The fault, argues this ingenious'even liberating'book, lies not in ourselves, but in product design that ignores the needs of users and the principles of cognitive psychology.