This Is Service Design Doing

This is Service Design Doing Methods  eBooks & eLearning

Posted by hill0 at Sept. 4, 2018
This is Service Design Doing Methods

This is Service Design Doing Methods
by Marc Stinkdorn

English | 2018 | ISBN: 1492039594 | 253 Pages | PDF conv | 32 MB

This Is Service Design Doing  eBooks & eLearning

Posted by Underaglassmoon at May 20, 2018
This Is Service Design Doing

This Is Service Design Doing: Applying Service Design Thinking in the Real World
O'Reilly Media | English | 2018 | ISBN-10: 1491927186 | 541 pages | PDF | 155.22 MB

by Marc Stickdorn (Author), Markus Edgar Hormess (Author), Adam Lawrence (Author), Jakob Schneider (Author)

This Is Service Design Doing: Applying Service Design Thinking in the Real World  eBooks & eLearning

Posted by First1 at Jan. 26, 2018
This Is Service Design Doing: Applying Service Design Thinking in the Real World

This Is Service Design Doing: Applying Service Design Thinking in the Real World by Marc Stickdorn, Markus Edgar Hormess, Adam Lawrence, Jakob Schneider
English | January 12nd, 2018 | ASIN: B078Z391QT, ISBN: 1491927186 | 568 pages | EPUB | 74.60 MB

How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. You’ll learn specific facilitation guidelines on how to run workshops, perform all of the main service design methods, implement concepts in reality, and embed service design successfully in an organization.

This is Service Design Thinking: Basics, Tools, Cases (repost)  eBooks & eLearning

Posted by roxul at May 22, 2017
This is Service Design Thinking: Basics, Tools, Cases (repost)

Marc Stickdorn, "This is Service Design Thinking: Basics, Tools, Cases"
2012 | ISBN-10: 1118156307, 906369279X, 9063692560 | 384 pages | PDF | 9,2 MB

This is Service Design Thinking: Basics, Tools, Cases  eBooks & eLearning

Posted by tarantoga at March 31, 2019
This is Service Design Thinking: Basics, Tools, Cases

Marc Stickdorn, Jakob Schneider, "This is Service Design Thinking: Basics, Tools, Cases"
ISBN: 906369279X, 1118156307, 9063692560 | 2011 | EPUB | 376 pages | 8 MB

ITIL Service Design Course (Intermediate Lifecycle)  eBooks & eLearning

Posted by naag at Oct. 21, 2017
ITIL Service Design Course (Intermediate Lifecycle)

ITIL Service Design Course (Intermediate Lifecycle)
MP4 | Video: AVC 1280x720 | Audio: AAC 44KHz 2ch | Duration: 2 Hours | Lec: 101 | 329 MB
Genre: eLearning | Language: English

Complete Course which teach all about the ITIL Intermediate Lifecycle Service Design

Service Design: Executive Briefing  eBooks & eLearning

Posted by IrGens at Sept. 4, 2021
Service Design: Executive Briefing

Service Design: Executive Briefing
.MP4, AVC, 1280x720, 30 fps | English, AAC, 2 Ch | 29m | 176 MB
Instructor: Gerry Scullion

Service Design User Journey Mapping  eBooks & eLearning

Posted by lucky_aut at Sept. 17, 2021
Service Design User Journey Mapping

Service Design User Journey Mapping
Duration: 59m | .MP4 1280x720, 30 fps(r) | AAC, 48000 Hz, 2ch | 108 MB
Level: Beginner | Genre: eLearning | Language: English

Service Design: Getting Started  eBooks & eLearning

Posted by lucky_aut at Nov. 19, 2021
Service Design: Getting Started

Service Design: Getting Started
Duration: 1h 14m | .MP4 1280x720, 30 fps(r) | AAC, 48000 Hz, 2ch | 165 MB
Level: Beginner | Genre: eLearning | Language: English

Service Design Surveys and Analysis  eBooks & eLearning

Posted by IrGens at Dec. 14, 2021
Service Design Surveys and Analysis

Service Design Surveys and Analysis
.MP4, AVC, 1280x720, 30 fps | English, AAC, 2 Ch | 56m | 200 MB
Instructor: Ada Epistatu