User Support

A Guide to Computer User Support for Help Desk and Support Specialists, 5th Edition

A Guide to Computer User Support for Help Desk and Support Specialists, 5th Edition by Fred Beisse
2012 | ISBN: 113318782X | English | 688 pages | EPUB | 7 MB
A Guide to Computer User Support for Help Desk and Support Specialists (5th Edition) (repost)

Fred Beisse, "A Guide to Computer User Support for Help Desk and Support Specialists (5th Edition)"
2012 | ISBN: 113318782X | 688 pages | EPUB | 7 MB
Wicked, Incomplete, and Uncertain: User Support in the Wild and the Role of Technical Communication

Wicked, Incomplete, and Uncertain: User Support in the Wild and the Role of Technical Communication by Jason Swarts
English | 2018 | ISBN: 1607327619 | 171 pages | PDF | 3,6 MB
A Guide to Computer User Support for Help Desk and Support Specialists (5th Edition) (Repost)

Fred Beisse, "A Guide to Computer User Support for Help Desk and Support Specialists (5th Edition)"
2012 | ISBN: 113318782X | 688 pages | EPUB | 7 MB
A Guide to Computer User Support for Help Desk and Support Specialists (6th edition) (Repost)

A Guide to Computer User Support for Help Desk and Support Specialists (6th edition) By Fred Beisse
2014 | 688 Pages | ISBN: 1285852680 | PDF | 22 MB

A Guide to Computer User Support for Help Desk and Support Specialists (6th edition)  eBooks & eLearning

Posted by happy4all at Jan. 23, 2016
A Guide to Computer User Support for Help Desk and Support Specialists (6th edition)

A Guide to Computer User Support for Help Desk and Support Specialists (6th edition) By Fred Beisse
2014 | 688 Pages | ISBN: 1285852680 | PDF | 22 MB

Multi-Agent for Mass User Support  eBooks & eLearning

Posted by johinson at May 6, 2010
Multi-Agent for Mass User Support

Koichi Kurumatani, «Multi-Agent for Mass User Support»
Springer | ISBN: 3540219404 | 2004 | PDF | 217 pages | 8.82 MB

This book originates from the IJCAI 2003 International Workshop on Multi-Agents for Mass User Support, MAMUS 2003, held in Acapulco, Mexico in August 2003. Besides revised selected workshop papers, the volume editors invited contributions by leading researchers in order to complete coverage of important aspects. The papers address major current issues of multi-agent technology and its applications to support mass users and society more generally by using social coordination mechanisms. The papers are organized into topical sections on the theoretical background, resource allocation algorithms, mass user support in traffic systems, game theoretic analysis, and architectures for social coordination mechanisms.

A Guide to Computer User Support for Help Desk and Support Specialists, 6th edition  eBooks & eLearning

Posted by interes at April 25, 2020
A Guide to Computer User Support for Help Desk and Support Specialists, 6th edition

A Guide to Computer User Support for Help Desk and Support Specialists, 6th edition by Fred Beisse
English | 2014 | 688 Pages | ISBN: 1285852680 | PDF | 22 MB
Adaptive User Support: Ergonomic Design of Manually and Automatically Adaptable Software

Reinhard Oppermann, "Adaptive User Support: Ergonomic Design of Manually and Automatically Adaptable Software "
English | ISBN: 0805816550 | | 268 pages | PDF | 13 MB
Multi-Agent for Mass User Support: International Workshop, MAMUS 2003, Acapulco, Mexico, August 10, 2003, Revised and Invited P

Multi-Agent for Mass User Support: International Workshop, MAMUS 2003, Acapulco, Mexico, August 10, 2003, Revised and Invited Papers By Koichi Kurumatani (auth.), Koichi Kurumatani, Shu-Heng Chen, Azuma Ohuchi (eds.)
2004 | 222 Pages | ISBN: 3540219404 | PDF | 4 MB