Valarie A. Zeithaml

«Driving Customer Equity: How Customer Lifetime Value Is Reshaping Corporate Strategy» by Valarie A. Zeithaml,Roland T. eBooks & eLearning

Posted by Gelsomino at Dec. 31, 2019

«Driving Customer Equity: How Customer Lifetime Value Is Reshaping Corporate Strategy» by Valarie A. Zeithaml,Roland T. Rust,Katherine N Lemon
English | ISBN: 9780743205900 | EPUB | 1.3 MB

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«Delivering Quality Service» by Valarie A. Zeithaml eBooks & eLearning

Posted by Gelsomino at Oct. 21, 2019

«Delivering Quality Service» by Valarie A. Zeithaml
English | ISBN: 9781439137475 | EPUB | 0.9 MB

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Services Marketing: Integrating Customer Focus Across the Firm eBooks & eLearning

Posted by AlenMiler at March 9, 2017

Zeithaml's Services Marketing introduces readers to the vital role that services play in the economy and its future.

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ISE Services Marketing: Integrating Customer Focus Across the Firm eBooks & eLearning

Posted by Free butterfly at Oct. 14, 2023

ISE Services Marketing: Integrating Customer Focus Across the Firm by Dwayne D. Gremler Valarie A. Zeithaml, Mary Jo Bitner, 8th edition (ISE)
English | 2023 | ISBN: 1266287159 | 1985 pages | PDF | 51 Mb

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Profiting From Services and Solutions: What Product-Centric Firms Need to Know eBooks & eLearning

Posted by interes at Feb. 21, 2019

Profiting From Services and Solutions: What Product-Centric Firms Need to Know (Service Systems and Innovations in Business and Society) by Valarie A. Zeithaml and Stephen W. Brown
English | 2014 | ISBN: 1606497480 | 220 pages | PDF | 3,3 MB

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Profiting From Services and Solutions: What Product-Centric Firms Need to Know eBooks & eLearning

Posted by interes at Dec. 27, 2015

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Services Marketing: Integrating Customer Focus Across the Firm, 8th Edition eBooks & eLearning

Posted by yoyoloit at March 25, 2023

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