Corporate Social Responsibility in Difficult Times

It has been fairly traumatic for everyone and every organization over the last couple of years as we have had to deal with the coronavirus pandemic. It has certainly been a shock to the economic system of the world from which many are still recovering. Equally it has affected social systems and the environment, the effects of which are still being felt and will be felt for some time to come. In addition, there has been a fairly general economic crisis around the world as people struggle and adapt to the new environment. Certainly, there have been and will be changes which are likely to become permanent.

Startup Beginners Course with Certificate: Social Media Marketing, Facebook, YouTube, TikTok, Email, SEO, Medium, Reddit

This book provides critical insights into marketing communications and brand development in a business landscape transformed by an evolving digital environment, increasing industrialisation with associated environmental hazards, and the global Covid-19 pandemic. Organisations that strategically align with these realities are positioned to communicate their offerings effectively.

Master Empathy in Customer Service: Emotional Intelligence, Trust-Building, Conflict Resolution and Customer Loyalty