Customer Journey Mapping

CX That Sings: An introduction to Customer Journey Mapping, Revised & Updated Edition

CX That Sings: An introduction to Customer Journey Mapping, Revised & Updated Edition by Jennifer L. Clinehens
English | March 13th, 2020 | ISBN: 1393893678 | 108 pages | EPUB | 4.39 MB

Do you know what makes your customers tick?

Customer Journey Mapping  eBooks & eLearning

Posted by hill0 at Oct. 11, 2020
Customer Journey Mapping

Customer Journey Mapping
by Chantel Botha

English | 2020 | ASIN: B08K9BGZ76 | 93 Pages | EPUB | 7 MB

Customer'S Journey Mapping Crash Course  eBooks & eLearning

Posted by ELK1nG at May 14, 2023
Customer'S Journey Mapping Crash Course

Customer'S Journey Mapping Crash Course
Published 5/2023
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 2.35 GB | Duration: 1h 49m

Gain a tool for your customers have a delightful interaction with your brand, and in time become loyal customers

Social-Media-Kommunikation entlang der Customer Journey  eBooks & eLearning

Posted by AvaxGenius at Oct. 18, 2021
Social-Media-Kommunikation entlang der Customer Journey

Social-Media-Kommunikation entlang der Customer Journey: Die Kommunikation durch den Einsatz einfacher, zielgenauer Kennzahlen erfolgsorientiert ausrichten by Gregor Hopf
Deutsch | PDF,EPUB | 2021 | 63 Pages | ISBN : 3658348909 | 2.1 MB

Die Unternehmenskommunikation in den sozialen Medien kann durch den Einsatz einfacher, aber zielgenauer Kennzahlen ausgerichtet und entlang der Customer Journey erfolgsorientiert gesteuert werden. Grundlage ist ein Customer Journey Mapping, das alle Berührungspunkte der Kunden entlang ihrer Entscheidungsprozesse mit dem Unternehmen und den Wettbewerbern bestimmt und den einzelnen Phasen und Aufgaben der Customer Journey zuordnet.

Using Predictive Analytics to Improve the Customer Journey  eBooks & eLearning

Posted by IrGens at Oct. 28, 2019
Using Predictive Analytics to Improve the Customer Journey

Using Predictive Analytics to Improve the Customer Journey
.MP4, AVC, 1280x720, 30 fps | English, AAC, 2 Ch | 2h 51m | 897 MB
Instructor: David LaFontaine

Customer Experience (CX) Trends  eBooks & eLearning

Posted by lucky_aut at Dec. 8, 2023
Customer Experience (CX) Trends

Customer Experience (CX) Trends
Released: 12/8/2023
Duration: 47m | .MP4 1280x720, 30 fps(r) | AAC, 48000 Hz, 2ch | 94 MB
Genre: eLearning | Language: English

Customer Experience Certification Workshop  eBooks & eLearning

Posted by ELK1nG at Oct. 16, 2022
Customer Experience Certification Workshop

Customer Experience Certification Workshop
Last updated 4/2022
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 2.79 GB | Duration: 3h 22m

The workshop that will help you get the CCXP certification

Customer Service Excellence: 6-In-1 Customer Service Bundle  eBooks & eLearning

Posted by ELK1nG at June 20, 2023
Customer Service Excellence: 6-In-1 Customer Service Bundle

Customer Service Excellence: 6-In-1 Customer Service Bundle
Published 6/2023
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 5.34 GB | Duration: 4h 23m

Uncover The Secrets To Exceptional Customer Service & Enduring Loyalty With Our All-Inclusive Mastery Course.

Journey Mapping: Case Study in Action  eBooks & eLearning

Posted by lucky_aut at March 23, 2021
Journey Mapping: Case Study in Action

Journey Mapping: Case Study in Action
Duration: 47m 11s | .MP4 1280x720, 30 fps(r) | AAC, 48000 Hz, 2ch | 355 MB
Genre: eLearning | Language: English

Customer Success | How To Actively Engage Your Customers  eBooks & eLearning

Posted by ELK1nG at Oct. 16, 2022
Customer Success | How To Actively Engage Your Customers

Customer Success | How To Actively Engage Your Customers
Last updated 8/2017
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 622.04 MB | Duration: 1h 23m

Deliver an Exceptional Experience