From Internet of Things to Internet of Intelligence

This book presents how cutting-edge digital technologies like Machine Learning, Artificial Intelligence (AI), and Blockchain are set to disrupt the financial sector. The book illustrates how recent advances in these technologies facilitate banks, FinTechs, and financial institutions to collect, process, analyze, and fully leverage the very large amounts of data that are nowadays produced and exchanged in the sector.

This book shows how smart technology applications to mobile healthcare will be different in the post-pandemic era. Prior to the Covid-19 pandemic, smart technologies had been widely applied to mobile health care. It will be the same in the post pandemic. However, the widely used smart technologies before and after the Covid-19 pandemic may be different. First, users’ motivations for applying smart technologies have changed. In addition, some innovative ways of applying smart technologies within the Covid-19 pandemic have emerged. Further, users’ acceptance of smart technology applications has increased. Furthermore, new smart technologies are still being proposed. This book discusses these topics.

This book provides a holistic overview of the major advances that have been made in the context of Service Science with a focus on IT-enabled services. To address challenges in collaborative, social-centric, ad-hoc, dynamic and open environments, the book studies IT-enabled service systems from two distinct but complementary research perspectives: service engineering and service computing. From a service engineering view, the book shows how to apply a systemic approach to tackle social problems from holistic and multi-disciplinary perspectives by focusing on service systems and developing a service design framework, including socio-technical aspects, the service reference model, data-driven collaboration processes, the incremental design method, requirement propagation, and system adaptability with feedback loops. From a service computing view, the book introduces a service-oriented aided infrastructure to support IT-enabled service systems in ICT-facilitated environments and provide access to tangible and intangible resources in a trustworthy environment.

Convergence of Blockchain, AI and IoT: A Digital Platform discusses the convergence of three powerful technologies that play into the digital revolution and blur the lines between biological, digital, and physical objects. This book covers novel algorithms, solutions for addressing issues in applications, security, authentication, and privacy.

The indispensable guide to data-powered marketing from the team behind the data management platform that helps fuel Salesforce―the #1 customer relationship management (CRM) company in the world