David Bamford, Paul Forrester "Essential Guide to Operations Management: Concepts and Case Notes"
English | 2009-10-30 | ISBN: 0470749490 | 224 pages | PDF | 1 MB
This book is a novel treatment of Operations Management. It takes a fresh insight to this increasingly important topic, exploring fundamental principles equally applicable to service and manufacturing situations. The book adapts a strategic stance by providing a framework for effective decision making and is aimed at practising managers who need to design working processes, manage change and make decisions within a strategic framework. The framework and supporting case vignettes allow the practitioner to grasp essential concepts quickly in a range of different operational contexts.