Help Desk Training

Help Desk Tier 2 Practical Training (50 Trouble Tickets)  eBooks & eLearning

Posted by ELK1nG at Aug. 26, 2022
Help Desk Tier 2 Practical Training (50 Trouble Tickets)

Help Desk Tier 2 Practical Training (50 Trouble Tickets)
Published 8/2022
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 2.91 GB | Duration: 6h 36m

Real Trouble Tickets and Solutions

ComputerCavalry: IT Help Desk Ticketing System Training!  eBooks & eLearning

Posted by naag at Aug. 12, 2020
ComputerCavalry: IT Help Desk Ticketing System Training!

ComputerCavalry: IT Help Desk Ticketing System Training!
MP4 | Video: AVC 1280x720 | Audio: AAC 44KHz 2ch | Duration: 45M | Lec: 7 | 206 MB
Genre: eLearning | Language: English

IT Help Desk Engineer - Become the Best IT Service Desk  eBooks & eLearning

Posted by BlackDove at March 30, 2022
IT Help Desk Engineer - Become the Best IT Service Desk

IT Help Desk Engineer - Become the Best IT Service Desk
Genre: eLearning | MP4 | Video: h264, 1280x720 | Audio: AAC, 48.0 KHz
Language: English | Size: 1.85 GB | Duration: 4h 8m

Learn all you need to know about IT Help Desk, IT Support Engineer, System Administrator and IT Troubleshooting skills
help desk analyst 42 Success Secrets - 42 Most Asked Questions On help desk analyst - What You Need To Know

help desk analyst 42 Success Secrets - 42 Most Asked Questions On help desk analyst - What You Need To Know
by Martin Glover
English | EPUB | 2.5 MB

Getting an IT Help Desk Job For Dummies  eBooks & eLearning

Posted by leonardo78 at July 31, 2019
Getting an IT Help Desk Job For Dummies

Getting an IT Help Desk Job For Dummies by Tyler Regas
Language: English | 2015 | ISBN: 1119018986 | 288 pages | PDF (conv.) + EPUB | (2,8 + 1,2) MB

Stand out in one of IT's fastest growing job markets
If you're looking for a job in IT, the help desk is the heart and soul of most IT operations, and an excellent starting point for a promising career.

Help Desk Manager's Crash Course  eBooks & eLearning

Posted by DZ123 at July 27, 2023
Help Desk Manager's Crash Course

Jeffrey M Brooks, "Help Desk Manager's Crash Course"
English | 2009 | ISBN: 1439258082 | EPUB | pages: 90 | 0.7 mb

Help Desk Handbook for End Users: Mobile, Networking, Security, and Troubleshooting  eBooks & eLearning

Posted by Landau17 at Oct. 12, 2017
Help Desk Handbook for End Users: Mobile, Networking, Security, and Troubleshooting

Help Desk Handbook for End Users: Mobile, Networking, Security, and Troubleshooting
MP4 | Video: 720p | Duration: 2:07:11 | English | Subtitles: VTT | 988.8 MB

Intro to Service Management with ITIL 4  eBooks & eLearning

Posted by lucky_aut at Nov. 17, 2020
Intro to Service Management with ITIL 4

Intro to Service Management with ITIL 4
Duration: 1h 38m | .MP4 1280x720, 30 fps(r) | AAC, 48000 Hz, 2ch | 1.81 GB
Genre: eLearning | Language: English

The ITIL® framework was designed to help all organizations, regardless of their industry or business sector, provide IT services using the most efficient and economical methods.

IT Service Management Foundations: Measures and Metrics  eBooks & eLearning

Posted by lucky_aut at Nov. 17, 2020
IT Service Management Foundations: Measures and Metrics

IT Service Management Foundations: Measures and Metrics
Duration: 1h 36m | .MP4 1280x720, 30 fps(r) | AAC, 48000 Hz, 2ch | 1.79 GB
Genre: eLearning | Language: English

Every organization uses metrics and measurements to determine where they are, and where they want to be.

Apple Certified Support Professional macOS 11 Cert Prep: 4 Applications and Processes  eBooks & eLearning

Posted by lucky_aut at Nov. 21, 2024
Apple Certified Support Professional macOS 11 Cert Prep: 4 Applications and Processes

Apple Certified Support Professional macOS 11 Cert Prep: 4 Applications and Processes
Duration: 1h 42m | .MP4 1280x720, 30 fps(r) | AAC, 48000 Hz, 2ch | 1.91 GB
Genre: eLearning | Language: English