The Psychology of Lean Improvements: Why Organizations Must Overcome Resistance and Change the Culture by Chris A. Ortiz
Productivity Press | April 9, 2012 | English | ISBN: 143987879X | 182 pages | PDF | 6 MB
Fear of change—we all experience it. Some accept change immediately, some gradually adapt, while others may never get there. Whether it’s poor leadership, the inability to change, or pure ego, this Shingo Prize-winning book explores this perplexing commitment to inefficiency.