Making Conflict Resolution Work

Conflict management: learn conflict resolution skills & effective listening, communication & problem solving techniques

Master conflict resolution and negotiation skills in a step by step approach and become an effective manager

Learn tools that are amazing for creating a safe space, resolving conflict, and arriving at win-win solutions.

This book charts John W. Burton's transition from practitioner in diplomacy to pioneer in the theory of peace research, thinking on world society and conflict resolution. Born in 1915, given his father's name, it was assumed that he would follow his father and become a Christian missionary. He did not: he joined the Australian Public Service. From a junior position he rose rapidly. He was forthright and some found him irritating, or worse. He progressed to the highest levels of policy-making. Amidst some controversy, he resigned abruptly in 1951. He then worked on his farm outside Canberra, writing avidly. He did not intend to become an academic, but in 1963 he was offered a position in International Relations at University College in London and he accepted. He was key to the foundation of the International Peace Research Association (IPRA) in 1964 and of the Conflict Research Society in the UK, because he thought that words and ideas were not enough: there needed to be instrumentsof change. Looking back, he was, in fact, a secular missionary. His aim? Simple: to change the world.