Gerard Blokdijk, Ivanka Menken, Claire Engle, "The Financial Management Toolkit - The Missing Financial Management Planning, Process, Theory and Tools Guide - ITIL Compliant"
English | 2008 | ISBN: 1921523271 | PDF | 124 pages | 1 MB
Financial Management for IT Services (ITSM) is an IT Service Management process area. It is an element of the Service Delivery section of the ITIL best practice framework. The aim of Financial Management for IT Services is to give accurate and cost effective stewardship of IT assets and resources used in providing IT Services.