The Problem Solving Memory Jogger: Seven Steps to Improved Processes by Goal/QPC, Daniel Picard, Francine Oddo, Michele Kierstead
English | 2000 | ISBN: 1576810313 | 180 Pages | PDF | 9.9 MB
The Memory Jogger 2 contains a brief description of a 7-step problem-solving model that shows how the quality tools can be used to solve process problems.